SHIPPING & RETURNS
SHIPPING POLICY
Welcome to our Shipping Policy! Here at Monkfly, we value transparency and want to ensure you have a seamless shopping experience. We offer reliable shipping methods throughout India, with clear information about packaging and associated costs. Our commitment is to keep you informed every step of the way, fostering trust and loyalty with our customers.
In this section, we aim to provide clarity about our shipping processes. Feel free to reach out for any questions regarding our methods or costs. Our goal is to make your shopping experience at Monkfly as enjoyable as possible.
RETURN & EXCHANGE POLICY
Since our products are made-to-order through print-on-demand, we do not accept returns or exchanges for:
-
Change of mind
-
Incorrect size selected by the customer
-
Incorrect colour or design choice
-
Personal preferences
-
Any other reason not caused by an error or defect from our side
However, if you receive a wrong, damaged, defective, or incorrectly printed product due to an error from our side, we will be happy to assist with a replacement or suitable resolution.
Please contact us within 48 hours of delivery with your order number and clear photos/videos of the issue.